We do a lot of work that relates to customer experience, looking at how those experiences translate to loyalty. We use various metrics to gauge the results of the...
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24-Hour
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PER DAY
Designed for an experienced user addressing a Single RFP Response, Client Question, or Recap Report
Includes:
Full Online Access to
Benchmarking Data Mining Tools
Training and Survey Templates for Download
Full Online Access to the Complete Report Library*
(*Report Library Online Only, No Printing or Download)
Access Period:
24 Hours
Single User
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Does Not Autorenew
Support:
30 Minutes Phone/ Email Support
Training:
Videos and Documentation
Best Value!
Monthly
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PER MONTH
Great for Program Development, Ongoing Client Consultation, and Recapping Season
Includes:
Full Online Access to
Benchmarking Data Mining Tools
Training and Survey Templates for Download
Full Online Access to the Complete Report Library*
(*Report Library Online Only, No Printing or Download)
Access Period:
30 Days
Single User
Renewal:
Renews Monthly
Added Support:
Dedicated Account Management Team
2 Hours Ad-hoc Support per Month
Added Training:
Direct Phone Q/A and Consultation
Quarterly
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PER QUARTER
Designed to assist with your Agency or Brand Team's transition to a Data-Centric Organization
Includes:
Full Online Access to
Benchmarking Data Mining Tools
Training and Survey Templates for Download
Full Online Access to the Complete Report Library*
(*Report Library Online Only, No Printing or Download)
Access Period:
90 Day Increments
Multiple Users
Renewal:
Renews Quarterly
Added Support:
Dedicated Account Manager
12 Hours of Ad-Hoc Support per Quarter
Added Training:
1 Day Onsite at your Location for In-Person Training up to Twice per Year
Best Value!